Shipping policy

See item details for estimated arrival times.

Customs and import taxes

Customers are responsible for any customs and import taxes that may apply. Cyntault Créations not responsible for delays due to customs.

ALL in CANADIAN DOLLARS
  • Mermaid Tails:
They are made on measure; production time is 2 to 6 weeks;
You have always a tracking number. If you want a signture, please contact us.

To Canada:

When the package is shipped with the standard post service it took 3 to 9 business days to be delivered and cost 80$. 
If you want an express service: 2-3 business days it cost 180$. 

To USA:

When the package is shipped with the standard post service it took 4 to 8 business days to be delivered and cost 80$. 
If you want an express service: 2-3 business days it cost 180$. 

To International:

The package is shipped with UPS , Canada Post or Chit Chats post service. They are the most secure and reliable post services to ship at international places. It took 4 to 7 business days to be delivered and cost  between 90$ to 225$.

  • Bracelets:
To Canada:  3 to 9 business days  8$ (with tracking number)

To USA:  4 to 8 business days  10$ (with tracking number)

To International:  no tracking number 8 to 14 business days 10$
                            With tracking number 6 to 10 business days 17$

  • Bustiers / Bikini:
To Canada:  3 to 9 business days 15$ (with tracking number)

To USA:  4 to 8 business days 18$ (with tracking number)

To International:  With tracking number 6 to 10 business days 20$